Shipping & Returns
WHERE WE OFFER FREE SHIPPING:
There are a few individual items that we offer free shipping on. The free shipping applies only to that particular item if other items are ordered with it shipping will be charged for those other items. When free shipping is offered on specific products it is only to U.S. orders to the lower 48 states. This offer excludes orders going to a non-contiguous U.S. state or territory—in Alaska, Hawaii, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, or the U.S. Virgin Islands—additional fees or shipping restrictions may apply.
FAST AND EASY SHIPPING:
FAST & EASY SHIPPING: All items shipped Standard Delivery (FedEx, UPS, USPS) to 48 contiguous U.S. states for as little as $7.35. Faster shipping possible, see chart. If you live in a non-contiguous U.S. state or territory—in Alaska, Hawaii, American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, or the U.S. Virgin Islands—additional fees or shipping restrictions may apply. For over-sized items, please ask for rates. Monster items are shipped by truck, and can get expensive, so make sure to ask! If your order is damaged in shipment, keep the outer package and please call us ASAP. Where ever indicated that additional oversized delivery charges apply, we will provide you with a quote before processing your order.
Merchandise Total = Standard Shipping Charge
Up to $25.99 = $7.35
$26.00 - $55.99 = $10.59
$56.00 - $75.99 = $13.83
$76.00 - $150.99 = $17.15
$151.00 - $200.99 = $20.39
$201.00 - $300.99 = $23.47
$301.00 - $400.99 = $26.55
$401.00 - $550.99 = $29.79
$551.00 - Over = $32.11
Faster Delivery Sur-Charges: If you would like expedited delivery, such as 1-3 day delivery, please just indicate in the "Shipping Instructions" box upon checkout. We'll contact you and let you know the additional charges before processing your order. Or you can call us: 800-225-9407.
RETURNS AND EXCHANGES:
Not what you had in mind? The wife steaming because you already have 23 other wristwatches? We can't understand that reasoning, but we'll be happy to take it back anyway. All items include a 10-DAY* money-back trial period. Please just call first and get a return authorization. Items to be returned must be insured and shipped PREPAID. Sorry, no C.O.D.s. Shipping & Insurance Charges are NOT refundable.
Please keep in mind, sales on all "SALE ITEMS" are final. We will not accept returns on USED personal care items such as brushes, scissors, razors, etc. due to COVID-19.
*except where otherwise noted, such as in watches (click here to see full description of policy).
FOR GENERAL INFO, CALL US AT 1-775-463-9674
- Foreign Orders and International Shipments
- Government and Educational Institutions
- Quantity Discounts
- Pricing for Un-Restored, Un-Reconditioned and Historical Items
- Investment Opportunities
- Prices subject to change without notice due to currency fluctuations.
- Please note: descriptions, weights and measurements are accurate to the best of our knowledge. Sometimes errors are made... sorry.